Mozaic Customer Reporting

The Mozaic Platform is bursting with reporting because good feedback is essential to positive and sustained growth. Here are the major reporting tools and locations followed by some suggestions for even more data analysis. 

Reporting

There are many many ways to report website data - google made a whole division out of just analytics. We include google analytics inside your WordPress dashboard to make that information convenient. If a website has e-commerce (woocommerce) there is reporting in the dashboard for that as well. In the screenshot below, you can see the Google statistics on the left (blank as it has not been set up) and the woocommerce statistics on the right. Other reporting in the dashboard includes form submissions, and WordPress default reporting on website statistics such as the number of pages and posts you have, comments and comment moderation, and security.




Security
On the security side, Wordfence reports failed logins, top 5 ip addresses blocked, top countries blocked, from your WordPress Dashboard. We like to include a summary (when we can) right inside the dashboard for "at-a-glance" reporting, after all that's what a dashboard is for right?! On the plugin page itself you can see more detailed reporting, and for the most severe reports (like hacking attempts) you can have immediate notofications sent to you in email. Wordfence will also send you a summary report of security activity to your email at specific intervals (daily, weekly, etc)


The Mozaic Portal

Inside your Mozaic portal is more reporting. As the screenshot below shows; there are 4 quick links to your services, domains, support tickets, and invoices. Below the quick link buttons you see short summary reports of; active products, recent support tickets, affilliate program payouts, and Mozaic news and updates.
 



One of my favorite parts of the portal is the email history, located under the client name at the top right of the page (see screenshot).




The account shown in the screenshot below has about 130 emails archived including support questions, invoices, payment receipts, password resets, anything you've communicated to and from us in the portal!





The next area for extensive reporting is cPanel. cPanel is where you configure many of your server options like domain names, emails, software installs, and much more but for this KB article we are looking at cPAnel reporting. There is a great deal of dashbpoard at-a-glance reporting down the right side of cPanel including; Primary Domain, Home Directory, Last Login, Addon Domains, Aliases, autoresponders, aliases, disk space usage, bandwidth usage, and so on. In the main section of cPanel under the metrics section is more data reporting than most people would care for but cPanel knows this information is critical to IT departments, developers, administrators and support. In the security section you can see a report of all your active ssl certificates under SSL/TLS Status. 



There is so much reporting in cPanel that it could easily be a seperate KB article. At the very bottom of this article I included the report from the Analog Stats icon in the metrics section, so you can see just how detailed the reports can be.

Other Reports
I want to touch on a few other reports generated by various tools that we find useful. First, in our smush plugin it reports the amount of file size savings shaved off the images that have been uploaded to your site. The reason this is important is that file size is directly related to load time - the smaller the images file sizes the faster the site loads! Second, caching plugins like Hummingbird monitor your site for areas of improvement to site speed and report what and where you can adjust settings to increase performance. Third, SEO reports. In addition to the yoast plugin displaying SEO quality, readability, and indexing, we have external tools like "Site Audit" This tool attempts to do a quick assessment of any website you give it, sending the report to the email of your choice. It's a great way to get an overall view of how well your website (or your competitors) is doing in regards to SEO.

What Else?
There are still more options! Why you might ask? Some companies make a living by doing nothing but reports. They specialize in customizing the report so that it includes the data you find most helpful, while excluding the piles of less helpful data that could obscure or confuse the reader. These services are actually really handy, creating customized reports that are white labelled to your organization for you to disseminate to your clients on a weekly or monthly basis. Some clients love this information and read everyword, other clients only browse the headlines and are happy knowing you are working in the background to keep their website up and running. Depending on the size of your organization, pay reporting services can cost thousands of dollars a month.

But wait, you can implement custom reporting for your clients very easily and inexpensively with the help of a few plugins.
The link below is to a free plugin that let's you download or export just about any piece of information WordPress will serve up - ready for you to create your own custom reporting at no additional cost

https://wordpress.org/plugins/exports-and-reports/ 

Another service/plugin to consider is managewp.com
They have many features for Agencies and designers who have multiple websites, including reporting.
http://managewp.com

Looking for a specific type of reporting? Contact us, we'd be happy to offer some solutions and help!
 

----------------------- sample data  ---------------------------------

A
nalog Stats report example from cPanel below:

 Web Server Statistics for finlaw.100wd.com

Program started on Wed, Nov 08 2017 at 6:11 AM. 
Analyzed requests from Mon, Dec 12 2016 at 4:53 PM to Wed, Nov 08 2017 at 5:10 AM (330.51 days).

 

General Summary

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Figures in parentheses refer to the 7-day period ending Nov 08 2017 at 6:11 AM.

Successful requests: 48,853 (574) 
Average successful requests per day: 147 (81) 
Successful requests for pages: 748 (10) 
Average successful requests for pages per day: 2 (1) 
Failed requests: 1,002 (4) 
Redirected requests: 6 (0) 
Distinct files requested: 1,795 (1,891) 
Distinct hosts served: 181 (193) 
Data transferred: 194.72 megabytes (3.25 megabytes) 
Average data transferred per day: 603.28 kilobytes (475.15 kilobytes)

 

Monthly Report

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Each unit (+) represents 8 requests for pages or part thereof.

month#reqs#pages 
Dec 2016 3176 51 +++++++
       
Jan 2017 10126 50 +++++++
Feb 2017 1706 37 +++++
Mar 2017 13400 278 +++++++++++++++++++++++++++++++++++
Apr 2017 7119 117 +++++++++++++++
May 2017 4984 57 ++++++++
Jun 2017 1667 25 ++++
Jul 2017 477 25 ++++
Aug 2017 453 21 +++
Sep 2017 104 19 +++
Oct 2017 5067 58 ++++++++
Nov 2017 574 10 ++

Busiest month: Mar 2017 (278 requests for pages).

 

Daily Summary

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Each unit (+) represents 4 requests for pages or part thereof.

day#reqs#pages 
Sun 1664 45 ++++++++++++
Mon 8719 142 ++++++++++++++++++++++++++++++++++++
Tue 11694 145 +++++++++++++++++++++++++++++++++++++
Wed 10176 156 +++++++++++++++++++++++++++++++++++++++
Thu 6851 122 +++++++++++++++++++++++++++++++
Fri 5541 94 ++++++++++++++++++++++++
Sat 4208 44 +++++++++++

 

Hourly Summary

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Each unit (+) represents 3 requests for pages or part thereof.

hour#reqs#pages 
0 629 16 ++++++
1 264 9 +++
2 66 3 +
3 80 3 +
4 89 8 +++
5 234 5 ++
6 583 12 ++++
7 1556 27 +++++++++
8 1851 36 ++++++++++++
9 4988 86 +++++++++++++++++++++++++++++
10 5689 81 +++++++++++++++++++++++++++
11 6187 89 ++++++++++++++++++++++++++++++
12 4347 83 ++++++++++++++++++++++++++++
13 4009 66 ++++++++++++++++++++++
14 4725 59 ++++++++++++++++++++
15 3502 44 +++++++++++++++
16 1828 20 +++++++
17 1643 26 +++++++++
18 942 10 ++++
19 941 21 +++++++
20 657 20 +++++++
21 194 7 +++
22 2932 14 +++++
23 917 3 +

 

Domain Report

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Listing domains, sorted by the amount of traffic.

#reqs%bytesdomain
48853 100% [unresolved numerical addresses]

 

Organization Report

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Listing the top 20 organizations by the number of requests, sorted by the number of requests.

#reqs%bytesorganization
30292 51.99% 50
7112 11.37% 73
6286 20.26% 98
802 1.27% 174.209
773 3.15% 12
579 1.74% 65.153
513 1.24% 96
345 0.93% 173.14
269 0.98% 67.94
218 0.25% 70
183 1.04% 66.249
181 0.82% 71
163 0.40% 165.236
142 0.78% 207.243
135 0.20% 54
111 0.45% 174.29
106 0.84% 66.102
77 0.37% 74
65 0.15% 198.178
57 0.05% 99
444 1.71% [not listed: 38 organizations]

 

 

Referring Site Report

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Listing referring sites, sorted by the number of requests.

#reqssite
45069 http://finlaw.100wd.com/
819 http://htmledit.squarefree.com/
170 http://127.0.0.1:33333/
105 http://10.0.1.20:33333/
97 http://10.0.1.23:33333/
94 http://localhost:33333/
80 http://watchwhileyoushop.com/
80 http://www.finlaw.100wd.com/
30 http://10.0.1.20:33334/
21 http://standinsite.com/
20 http://www.onlinehtmleditor.net/
20 http://localhost:33334/
16 http://10.0.1.23:33334/
9 http://trendingresorts.com/
6 http://127.0.0.1:56020/
6 http://www.google.com/
6 http://streamsidehub.com/
5 http://127.0.0.1:33334/
5 http://sampleone.pagedemo.co/
5 http://127.0.0.1:49734/
4 http://127.0.0.1:52102/
3 http://127.0.0.1:50308/
3 http://luxuryauto.businesscatalyst.com/
2 http://127.0.0.1:55097/
2 http://demojf.pagedemo.co/
1 http://127.0.0.1:49901/
1 https://www.linkedin.com/
1 http://www.watchwhileyoushop.com/

 

Browser Report

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Listing the top 40 browsers by the number of requests for pages, sorted by the number of requests for pages.

#reqs#pagesbrowser
9837 129 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36
100 64 Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.75 Safari/537.36 Google Favicon
2444 63 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36
4727 53 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36
107 50 HubSpot Links Crawler 2.0 http://www.hubspot.com/
38 29 Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)
6918 28 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.95 Safari/537.36
1079 23 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_1) AppleWebKit/602.2.14 (KHTML, like Gecko) Version/10.0.1 Safari/602.2.14
439 22 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8
727 19 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/602.4.8 (KHTML, like Gecko) Version/10.0.3 Safari/602.4.8
1260 17 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36
741 15 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.110 Safari/537.36
1595 14 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
921 13 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.96 Safari/537.36
1528 12 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
387 10 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/602.2.14 (KHTML, like Gecko) Version/10.0.1 Safari/602.2.14
48 10 Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; Google Web Preview Analytics) Chrome/41.0.2272.118 Safari/537.36 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)
410 10 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36
196 10 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/602.4.8 (KHTML, like Gecko) Version/10.0.3 Safari/602.4.8
30 9 Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; Google Web Preview Analytics) Chrome/27.0.1453 Safari/537.36 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)
2543 9 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.81 Safari/537.36
150 8 Mozilla/5.0 (iPad; CPU OS 10_2_1 like Mac OS X) AppleWebKit/602.4.6 (KHTML, like Gecko) Version/10.0 Mobile/14D27 Safari/602.1
3491 7 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.95 Safari/537.36
44 7 Mozilla/5.0 (iPad; CPU OS 10_2 like Mac OS X) AppleWebKit/602.3.12 (KHTML, like Gecko) Mobile/14C89
320 5 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36
125 5 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_2) AppleWebKit/602.3.12 (KHTML, like Gecko) Version/10.0.2 Safari/602.3.12
38 5 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36
12 5 Mozilla/5.0 (compatible; GrapeshotCrawler/2.0; +http://www.grapeshot.co.uk/crawler.php)
154 5 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
121 5 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/604.1.38 (KHTML, like Gecko) Version/11.0 Safari/604.1.38
64 4 Mozilla/5.0 (iPhone; CPU iPhone OS 10_2 like Mac OS X) AppleWebKit/602.3.12 (KHTML, like Gecko) Mobile/14C89
31 4 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36
104 4 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
785 4 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.81 Safari/537.36
57 3 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/603.1.30 (KHTML, like Gecko) Version/10.1 Safari/603.1.30
90 3 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.96 Safari/537.36
9 3 Mozilla/5.0 (compatible; RavenCrawler/2.0; +https://raventools.com/seo-website-auditor/)
167 3 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
15 3 Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko; Google Page Speed Insights) Chrome/27.0.1453 Safari/537.36
735 3 Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/604.1.38 (KHTML, like Gecko) Version/11.0 Safari/604.1.38
6265 53 [not listed: 90 browsers]

 

Browser Summary

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Listing browsers with at least 1 request for a page, sorted by the number of requests for pages.

##reqs#pagesbrowser
1 47979 630 Safari
  40309 500   Safari/537
  3088 85   Safari/602
  848 31   Safari/603
  1074 11   Safari/604
  58 3   Safari/600
2 107 50 HubSpot Links Crawler 2.0 http:
  107 50   HubSpot Links Crawler 2.0 http://www
3 147 39 Netscape (compatible)
4 447 13 Mozilla
5 102 6 Firefox
  2 2   Firefox/50
  4 1   Firefox/0
  1 1   Firefox/2
  60 1   Firefox/51
  1 1   Firefox/29
6 11 2 R6_FeedFetcher_(www.radian6.com
  11 2   R6_FeedFetcher_(www.radian6.com/crawler)
7 6 2 IAS crawler (ias_crawler; http:
  6 2   IAS crawler (ias_crawler; http://integralads
8 7 2 Mediapartners-Google
9 4 1 Clickagy Intelligence Bot v2
10 1 1 RavenCrawler
11 2 1 MSIE
  2 1   MSIE/10
12 1 1 AdsBot-Google (+http:
  1 1   AdsBot-Google (+http://www
  38 0 [not listed: 4 browsers]

 

Operating System Report

(Go ToTop | General Summary | Monthly Report | Daily Summary | Hourly Summary | Domain Report | Organization Report | Failed Referrer Report | Referring Site Report | Browser Report | Browser Summary | Operating System Report | Status Code Report | File Size Report | File Type Report | Directory Report | Request Report)

Listing operating systems, sorted by the number of requests for pages.

##reqs#pagesOS
1 47688 548 Macintosh
2 254 74 Unix
  254 74   Linux
3 156 65 Known robots
4 246 52 OS unknown
5 508 9 Windows
  289 6   Windows NT
  218 2   Unknown Windows
  1 1   Windows XP

 

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